This process is all about building a SAM awareness and communication plan!

This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

This process covers two steps in the asset lifecycle – that of decommission and disposal. It is also used when leased equipment is due to be returned to the vendor.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process ensures that SAM processes are regularly reviewed and improved.

This process is all about infrastructure equipment in YOUR organisation.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.

This process makes sure software budgets are accurate from year to year and that information is captured in savings tracker.