This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process ensures that you are importing accurate entitlement.

This process is all about building a SAM awareness and communication plan!

A Joiners, Movers and Leavers (JML) process should offer a means of aligning IT assets to their respective owner

Given the information security implications of the loss or theft of equipment containing sensitive personal or commercial information, this process is one of the most important hardware asset management processes.  

This process is all about the risk management register.

This process asks you to implement effective information security processes, and as such, we have aligned it to ISO27000 – the international standard for information security.