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The ITAM Accelerate Process Kit provides you with 44 processes modelled in eEPC, that can be customised via MS Visio.
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Inventory Importation Process
This process is all about accurate inventory data to be used to match the entitlement data for use in the license pool management process.
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Lost or Stolen Device Process
Given the information security implications of the loss or theft of equipment containing sensitive personal or commercial information, this process is one of the most important hardware asset management processes.
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Hardware Asset Repair Process
An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.
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Hardware Joiners Movers Leavers Process
A Joiners, Movers and Leavers (JML) process should offer a means of aligning IT assets to their respective owner
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A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.
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SAM QA Process
This process ensures that SAM processes are regularly reviewed and improved.
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