This process is all about accurate inventory data to be used to match the entitlement data for use in the license pool management process.

This process asks you to implement effective information security processes, and as such, we have aligned it to ISO27000 – the international standard for information security.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

This process covers two steps in the asset lifecycle – that of decommission and disposal. It is also used when leased equipment is due to be returned to the vendor.

A Joiners, Movers and Leavers (JML) process should offer a means of aligning IT assets to their respective owner

This process is all about the benefits of refreshing the hardware on your IT estate.

A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.