It’s a familiar conundrum for anyone that is trying to achieve specific outcomes in complex organisations – it’s ridiculously easy for minor gaps between process handoffs to cause problems. Take cloud costs: they can be difficult to explain even when everyone has done what they were asked to do. Engineering provisioned the resource, the application…
I (with Claude) went looking for something else entirely in our own Cloud Process Kit and found a missing CMDB instead. It was pure serendipity (and Claude!). What I was actually trying to work out was where ITAM and FinOps meet in cloud governance. There’s a lot of content out there (including a couple of…
This process brings together many of the governance requirements of ISO 19770-1:2017, including establishing a risk assessment framework, defining operational processes, and developing a Statement of Applicability
Download to read the whitepaper
The contract termination process is another process which is owned by procurement rather than by software asset management. However, as always, it is the role of the software asset manager to assure that processes which impact the management of software assets are performed in such a way that the process is aligned to the SAM…
We started at the beginning of the lifecycle, with Provisioning and Orchestration, and almost immediately found ourselves heading into some pretty dark technical waters. Cloud provisioning, permissions, blueprints, tags, refresh cycles… this was not our natural habitat. Luckily, we had help. Technical reality checks (thank goodness) We were incredibly fortunate to have Dr Tim Payne…
The Inventory Importation process is the counterpart to the Entitlement Importation Process. It is designed to ensure you have accurate inventory data so that you can match it to the entitlement data for use in the License Pool Management process.
ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is…
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP…