This process brings together many of the governance requirements of ISO 19770-1:2017, including establishing a risk assessment framework, defining operational processes, and developing a Statement of Applicability
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The contract termination process is another process which is owned by procurement rather than by software asset management. However, as always, it is the role of the software asset manager to assure that processes which impact the management of software assets are performed in such a way that the process is aligned to the SAM…
We started at the beginning of the lifecycle, with Provisioning and Orchestration, and almost immediately found ourselves heading into some pretty dark technical waters. Cloud provisioning, permissions, blueprints, tags, refresh cycles… this was not our natural habitat. Luckily, we had help. Technical reality checks (thank goodness) We were incredibly fortunate to have Dr Tim Payne…
The Inventory Importation process is the counterpart to the Entitlement Importation Process. It is designed to ensure you have accurate inventory data so that you can match it to the entitlement data for use in the License Pool Management process.
ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is…
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP…
The software rationalisation process aims to standardise and simplify an organisation’s software estate by systematically reducing the number of versions of individual software titles installed, and the number of software titles performing the same or similar functionality on the estate. Watch the video for more information.
Success in ITAM doesn’t just come from great tools—it comes from great communication. Our latest video explores how to build an effective ITAM communications plan that keeps everyone aligned, engaged, and informed. Whether you’re rolling out new processes or celebrating wins, your messaging matters. When stakeholders understand how their actions contribute to ITAM success, momentum…
We live in a world where we are constantly blasted by messages and communication, exhortations to do things, or to not do things, to stay healthy, or to eat junk food… there is no end to the list of things trying to grab our attention. I once read that before the advent of the internet,…