Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software
Most of it is straightforward (a policy, an ITAM plan etc) but it also includes the need to define a risk framework which includes: This is a small set of requirements, but many people will not really know what it means, so I thought I’d explain for this month’s blog – but without going into