ITAM Accelerate Maturity Assessment
February 23, 2024 / By Rory Canavan
So about 12 months ago, I was receiving joyous emails from Heroku, which provides a critical service to the SAM Charter Process Maturity Assessment platform, informing me of the need to update patch X, apply hotfix Y etc., to the system.
The Corporate Governance Process
December 6, 2023 / By Kylie Fowler
Our process of the month for December is the corporate governance process. The process flow we’ve written for the process kit reflects the requirements of ISO19770-1, the international standard for IT asset management.
Inventory Importation Process
September 8, 2023 / By Rory Canavan
The inventory importation process is one of those activities where we ensure that the technology does as much heavy lifting as possible. We never want to be in a position where we manually audit devices; it is a time-consuming activity, and if we were required to perform it regularly, it would surely challenge our will to live.
Entitlement Importation – Where the Magic Happens!
August 4, 2023 / By Rory Canavan
This is one of those processes of which non-SAM/ ITAM folks would say “that’s where the magic happens”; where trust is placed on an IT god to magically get entitlement into the SAM Suite so we can align installations to entitlement in a seamless fashion.
3 Tips for Buying Hardware Assets Without Losing Your Mind (or Your Money)
June 30, 2023 / By Antonia Constantin
Buying hardware assets for your organization can be a daunting task. You have to deal with vendors, procurement, ITAM, approvals, receipts, and more. And if you’re not careful, you might end up with equipment that is overpriced, outdated, stolen, or worse.
Let’s talk about supporting and maintaining hardware
April 21, 2023 / By Rory Canavan
Hello again! It seems like forever since I put pen to paper and wrote a blog for ITAM Accelerate – can you believe it’s nearly May?!
Well after another busy filming frenzy, Kylie and I have created a walk-through video on the Hardware Support & Maintenance Process.
7 things to know about license compliance
February 10, 2023 / By Rory Canavan
License Compliance – what you need to know
If you are embarking upon those fledgling steps of your SAM career, you will have been offered the view that “Compliance is King”. While it is important, compliance should not rule over us. The following are some points of view you can use to blend into your own perspective on the topic:
The Reporting Process
November 2, 2022 / By Antonia Constantin
This month, we’re exploring the ITAM Accelerate reporting process. This process is pretty straightforward – it allows you to produce reports no matter who requests them and why.
JML – an IT toy story
March 4, 2022 / By Antonia Constantin
JML: how many toys do we have to put down before we can pick new ones up?
Software Removal Process
January 28, 2022 / By Kylie Fowler
Off the back of a post some time ago, someone asked me what was the difference between the software recycling process and the software removal process. I can see how it might be easy to confuse the two, however, they both appear at different points in the IT Asset lifecycle, and have slightly different goals.