November 15, 2024 / By Kylie Fowler
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
September 4, 2024 / By Rory Canavan
Much has been going on in the background at ITAM Accelerate: But it’s the final bullet I want to focus on for this particular blog. Back in 2014, I commissioned a coder by the name of Aaron Russell to create a SAM Maturity Assessment I could white-label and offer to partners about the globe. My
July 15, 2024 / By Rory Canavan
I’ve recently got to grips with recording audio over PowerPoint (I’m so down with the kids!) when I find a window of opportunity I will record a version and convert it to an MP4 file for upload on YouTube (stay tuned). It was great to see so many familiar faces in real life once more
May 17, 2024 / By Kylie Fowler
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software
February 23, 2024 / By Rory Canavan
Sadly (for me) the chap who coded the platform from source had the temerity to get himself a full-time job, but was kind enough to apply the various hotfixes and updates so that I wasn’t pestered with emails anymore. He also gave me the delightful news that, given I was running an older version of
December 6, 2023 / By Kylie Fowler
Most of it is straightforward (a policy, an ITAM plan etc) but it also includes the need to define a risk framework which includes: This is a small set of requirements, but many people will not really know what it means, so I thought I’d explain for this month’s blog – but without going into
September 8, 2023 / By Rory Canavan
So, the ramblings below are really about establishing good inventory verification checks so that when we view data in the SAM suite we can be confident that the tools which do the discovery are producing the correct data and the SAM suite is interpreting it properly. Any SAM program (not project!) will be keen to
August 4, 2023 / By Rory Canavan
However, back on earth, applied knowledge is required to ensure that contract and license data is put to good use, not merely scanned and saved in a SharePoint folder for future reference. The licenses themselves, including terms and conditions of use, must be imported into the SAM Suite, so that it can track the value
June 30, 2023 / By Antonia Constantin
But don’t worry, we’re here to help. In this blog post, we’ll share with you some tips and tricks on how to make the hardware asset purchase process as smooth and painless as possible. Whether you’re buying or leasing new equipment, we’ll help you: – Get the best prices from vendors – Capture equipment details
April 21, 2023 / By Rory Canavan
This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the