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A RACI Chart aligned to the ITAM Accelerate Process Kit & ISO 19770-1: 2017
Download the ITAM Accelerate Process Kit RACI Chart. It provides the low down on which stakeholders support ITAM and whether they are accountable, responsible, consulted or informed.
Create & Maintain a Supported Software Catalogue
Download the slide deck for the 'Create & Maintain a Supported Software Catalogue' webinar.
Data Flows In An Enterprise IT Estate
This white paper looks at the importance of data flows in an enterprise IT estate.
HAM Process Ecosystem
The HAM ecosystem provides a visual representation of how our HAM processes work together.
Kylie’s FinOps Practitioner Study Notes
Download for free Kylie's FinOps Practitioner training course notes
Process Kit Walkthrough
You can download the slide deck for our regular process kit webinar here.
Process Maturity and Process Capability Scoring
The slides below provide a summary of the different levels of process and capability maturity within the discipline of ITAM.