Showing 25–36 of 55 results
Process Kit Walkthrough
You can download the slide deck for our regular process kit webinar here.
Process Maturity and Process Capability Scoring
The slides below provide a summary of the different levels of process and capability maturity within the discipline of ITAM.
SAM Advanced Process Kit – Version 3
Contains 16 Advanced Processes to take SAM to the next level
SAM Foundation Process Kit – Version 3
Contains 16 Core Processes every SAM operation needs
SAM QA Process
This process ensures that SAM processes are regularly reviewed and improved.
Stock Management Process
This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.
Vendor Audit Defence Value Stream
This process will provide you with a lifebelt to ensure software audits are as painless as possible for you AND your organisation.
SAM Supplier Management Process
This process helps you understand when a SAM partner may help fill skills or tooling gaps identified in other processes.
SAM Tooling Requirements & Verification Process
Use this process to perform a gap analysis to understand where the gaps are in your SAM suite and what is required to fill them.
SAM Competence & Training Process
Does your ITAM team have the right skills? What about your stakeholders? This process helps you define and implement training for everyone no matter what their role is in YOUR ITAM.